Donor Relations Manager
North Carolina Outward Bound School
Asheville, NC
Anticipated Start Date: 8/1/2026
Description
Our Advancement Team plays a key role in supporting that mission, and we're seeking a Donor Relations Manager who brings strong operational, data, and technology skills to help drive effective fundraising and donor stewardship across the organization.
Responsibilities
As the Donor Relations Manager, you'll be the operational backbone of our fundraising efforts. You will:
Manage and optimize key Advancement systems (Salesforce, Donately, Adavico, Microsoft 365)
Ensure accurate gift processing, acknowledgments, and reconciliation
Produce clear, actionable reports for leadership and the Board
Analyze Advancement data to guide strategy and decision‑making
Support annual fundraising appeals and donor communications
Coordinate cross‑departmental projects that keep our mission moving
Maintain strong, consistent processes that help the team work efficiently
Requirements
3+ years in nonprofit fundraising, development operations, or similar work
Bachelor's degree in a related field or equivalent professional experience
Experience with donor databases (Salesforce NPSP preferred)
Experience with fundraising software such as Donately, GiveLively or iWave
Experience with finance and accounting processes (general ledger/GAUs, ACH transfers, stock donations, tax compliance, and in‑kind contributions)
Strong reporting, data analysis, and Excel skills
Excellent writing and editing skills Excellent organization and collaboration abilities
A commitment to mission‑driven work and data‑informed decision‑making
Experience supporting annual fundraising appeals or campaigns is strongly preferred
Foundation and grant management experience is a plus
Knowledge of corporate sponsorships is a plus
Salesforce administration and project management certification are a plus
Salary Range and Employee Benefits
$55,000 - $62,000
How to Apply for this Job
About the Organization
At North Carolina Outward Bound School, we believe in the power of challenge, compassion, and discovery to change lives.
WOC is not responsible for the content of job postings.