Chief Growth & Impact Officer

Jul 1

Flynn Center for the Performing Arts
Burlington, VT

Anticipated Start Date: 1/1/2027

Description

The Chief Growth & Impact Officer (CGIO) will be a visionary senior executive charged with elevating the Flynn Center for the Performing Arts’ (the Flynn) reach, relevance, and long-term sustainability. As the Flynn's senior leader for organizational growth, the CGIO will shape and drive an integrated strategy to expand audiences, strengthen revenue, heighten visibility, and amplify the Flynn’s public impact.

They will align Marketing, Development, and Strategic Communications around shared goals, disciplined execution, and measurable results. With a bold, community-centered approach to growth, the CGIO will ensure that every strategy advances the Flynn’s commitments to representation, dialogue, and belonging while deepening engagement, broadening participation, and inspiring greater support from the full diversity of the communities the Flynn serves.

Responsibilities

Organizational Growth Strategy

Develop and manage an integrated strategy to grow revenues and audiences by maximizing existing communication channels, technologies, and relationships, while identifying and activating new opportunities for expansion and engagement.
Partner with the Executive Director to set and steward growth priorities aligned with the strategic plan.
Translate long-term goals into integrated, multi-year growth strategies across income, audience reach, visibility, and impact.
Establish shared growth frameworks, planning rhythms, and performance benchmarks across departments, including alignment across systems, revenue channels, and related operational processes.
Ensure growth strategies support the full patron journey from awareness through conversion, engagement, and long-term support.
Connect the Executive Director’s vision for the Flynn’s artistic mission and organizational aspirations to practical, operational plans that can be implemented across teams.
Embrace other organizational growth strategy responsibilities as needed.

Revenue Leadership & Accountability

Own and be accountable for combined earned and contributed revenue performance.
Oversee development on philanthropic strategy, pipeline health, and campaign execution.
Supervise the Director of Marketing on audience growth, ticket revenue, membership acquisition, and the performance of marketing campaigns that drive conversion and attendance.
Guide the Director of Corporate Relations & Major Gifts in expanding corporate sponsorship and partnership strategy and ensuring the development and stewardship of major gifts are aligned with organizational priorities and growth goals.
Ensure forecasting, goal-setting, and reporting are aligned, realistic, and data-informed.
Align earned, contributed, and other revenue channels to support coordinated planning, accountability, and growth.
Embrace other revenue leadership and accountability responsibilities as needed.

Strategic Communications & Visibility

Oversee organizational visibility and reputation strategy in collaboration with the Director of Strategic Communications.
Ensure consistent narrative alignment across fundraising, marketing, public relations, and institutional storytelling.
Confirm alignment between organic and paid channel strategies, supporting coordinated planning, messaging, and performance across Marketing and Strategic Communications.
Support the Executive Director and senior leaders as visible, credible external voices.
Embrace other strategic communications and visibility responsibilities as needed.

Leadership & Cross-Functional Alignment

Lead and support Directors within the Growth & Impact system, with clear boundaries between strategy ownership and execution.
Foster collaboration, shared planning, and integrated campaigns, eliminating siloing.
Build a culture of accountability, learning, and continuous improvement.
Support leadership transition by providing clarity, continuity, and coordination across affected teams.
Acknowledge and attend to the staff experience during periods of change, particularly for employees whose work or reporting relationships are directly impacted.
Embrace other leadership and cross-functional alignment responsibilities as needed.

Measurement & Impact

Define and track KPIs that connect growth activity to organizational outcomes.
Use data and insight to adapt strategy, test new approaches, and inform decision-making.
Ensure systems, tools, and platforms evolve to support changing audience behaviors, technologies, and growth opportunities.
Communicate progress clearly to the Executive Director, senior team, and Board as appropriate.
Use performance data and shared reporting to support alignment across revenue channels, audience development, communications, and organizational priorities.
Embrace other measurement and impact responsibilities as needed.

Requirements

A minimum of 10 years of senior-level leadership experience in growth, revenue, advancement, marketing, and/or communications is desired, along with demonstrated success leading integrated revenue strategies that include both earned and contributed income.
Senior leadership experience as an Executive Director, Development Director, or comparable advancement, marketing, or revenue leader is strongly preferred, with demonstrated ability to translate strategy into effective tactics and execution.
Experience leading or partnering closely across development, marketing, and communications functions is essential.
Capital campaign experience is strongly preferred.
Proven ability to align multiple functional teams around shared goals, metrics, and performance outcomes is essential.
Strong strategic thinking, comfort with data, forecasting, digital tools, audience engagement, and performance management, and exceptional communication, judgment, and relationship-building skills are required.
Experience helping an organization strengthen or transform its revenue, advancement, marketing, or growth strategy is highly desirable.
Experience in arts, culture, nonprofit, or other mission-driven organizations is preferred as is experience in New England and/or Vermont or comparable regional fundraising markets.
A bachelor’s degree is highly desirable, and an advanced degree is preferred.

Salary Range and Employee Benefits

$140,000 to $150,000

How to Apply for this Job

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