Senior Vice President, Development Data, Operations, and Technology

Featured

Aug 6

Planned Parenthood Federation of America
Washington, DC / New York, NY – Hybrid

Anticipated Start Date: Open

Description

Planned Parenthood Federation of America and Planned Parenthood Action Fund seek a dynamic and data-driven Senior Vice President of Development Data, Operations, and Technology (SVP). As a core member of Development’s Senior Leadership team, the SVP reports to Chief Development Officer (CDO) Leora Hanser in the Development division of PPFA.

Responsibilities

This role is the backbone of Planned Parenthood’s philanthropic efforts, ensuring that the infrastructure supporting PPFA’s fundraising is robust, efficient, scalable, and best-in-class. The SVP provides the strategic roadmap for the foundational systems, data architecture, and insights that empower fundraising strategy and builds a cohesive development operations function in service of the National Office and Federation fundraising goals. The SVP is a newly created role reflecting the prioritization of development data, operations, and technology as a suite of strategic functions – above and beyond process alone – to drive decision-making and optimize fundraising.

They have accountability for the following: development technology strategy, development data governance, CRM administration and optimization, fundraising analytics and business intelligence, prospect research and prospect management, revenue operations and gift processing, development reporting, development technology vendor strategy, and the development systems roadmap and investment priorities. The SVP leads a team of approximately 62 professionals.

This leader will join Planned Parenthood as it reimagines its development program and consolidates operations and technology functions – once dispersed across multiple fundraising channels – within the National Office. Desired outcomes include improved data quality and governance, increased fundraising efficiency, improved reporting timeliness, reduced manual processing, increased fundraiser adoption of tools, improved donor retention and conversion insights, and strong service-level performance. The SVP is a key thought partner to the CDO in enhancing Planned Parenthood’s philanthropic impact, ensuring that data-informed strategies are leveraged for all fundraising channels.

Requirements

PPFA will consider a broad range of backgrounds. The ideal candidate will align with the following qualifications:

A deep commitment to Planned Parenthood’s mission and to an inclusive and equitable work environment.
Minimum 20 years of experience in fundraising operations, with at least eight years in a senior leadership role within a large, complex nonprofit; experience working in federated, multi-entity, membership, affiliate, or similarly complex organizational structures strongly preferred.
Proven track record of managing large-scale organizational change and process improvement initiatives; experience leading enterprise system implementations, CRM transformations, data modernization initiatives, and organizational redesign efforts.
Exceptional ability to translate complex data sets into actionable fundraising strategies and clear executive-level reporting.
Leadership experience in master data management, data governance, data operations, data privacy and compliance reporting.
Deep expertise in complex marketing or fundraising technical stacks, including the following: CRM systems (e.g., Salesforce), data warehouses, customer data platforms, digital marketing platforms, business intelligence tools, payment processors, and the integration of third-party fundraising platforms.
Strong ability to build alliances with peer leaders and navigate the needs of business units like finance and legal.
A ‘systems thinker’ with a relentless focus on streamlining workflows and establishing rigorous operational standards.
A commitment to providing exceptional internal service delivery, viewing the Development Data Operations and Technology team as partners in the success of the frontline fundraisers.
A proven track record of leading with empathy when leading change, while navigating challenging or high-pressure organizational dynamics.
Ability to lead a diverse team of passionate fundraising operations professionals and developing talent.
Bachelor's degree required; advanced degree in business, information systems, or nonprofit management preferred.

Equal Opportunity Employer Statement

The Planned Parenthood cultural ethos, “In This Together,” reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program.

Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Salary Range and Employee Benefits

The annual base salary for this role is expected to range from $225,000 to $310,000, commensurate with experience.

How to Apply for this Job

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About the Organization

Care. No matter what: PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state’s leading provider of sexual and reproductive health services. We educate families and empower youth to make responsible choices that lead to healthier lives. We advocate for policies that improve sexual health.

Our Commitment to Diversity, Equity and Inclusion: PPLM believes sexual health is essential to every person’s overall health, well-being and happiness. We recognize that geographical and systemic barriers entrenched in discrimination and stigma prevent people in Massachusetts from having equitable opportunity to choose their own path and access to sexual and reproductive health care. In order to address health equity in communities across Massachusetts in an authentic way, we must start with ourselves. We are taking focused steps to make progress in our own organization. We have embarked on a diversity, equity and inclusion journey that will lead us toward becoming an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.

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