Gift Processing Coordinator (GPC)

May 6

Anticipated Start Date: As soon as filled

Description

Classical KING is seeking an enthusiastic Gift Processing Coordinator (GPC) to support the fundraising goals of the station. The GPC is an operational engine for the organization, serving as the primary processor of revenue. They collect data on gifts from a variety of sources and by thorough adherence to procedure, ensure accurate entry of all donor contributions.

Their role is central to all activities within the Advancement and Finance teams, requiring consistent attention to detail and masterful understanding of record management within assigned tools. They work closely within the Advancement Operations team to support the needs of the department and donor family.

By operating efficiently and representing the station in a professional manner, the GPC is an essential partner in growing philanthropic investment for Classical KING. As a relatively new nonprofit, we are honored that more than 16,500 members are already supporters of Classical KING, helping to pave the way for a bright future for the station. We know based on benchmarking and listener research that we have the potential to significantly grow our support from the community. The GPC will play a role in administering every contribution as part of this journey and assist in a wide variety of tasks to support a comprehensive fundraising program.

MAJOR OBJECTIVES

The GPC provides timely and accurate entry of a high volume of contribution records. They must understand and adhere to administrative policies for gift entry and financial management. They have strong time- and project- management skills, and an aptitude for detail.

Their objectives are typically allocated:

60% Gift Processing
25% Records Management & Financial Reporting
15% Acknowledgement Processing, Benefit Fulfillment, Donor Relations KPIs

The GPC will be evaluated on:

Timely completion of assigned tasks
Accuracy and attention to detail in all areas
Organization and effective coordination of a range of competing priorities
Professionalism and warmth in representing Classical KING with donors and vendors

Responsibilities

The GPC has the following primary responsibilities:

Daily entry of all gift and donation-related transactions in Raiser’s Edge and related record management systems. Understand and maintain adherence to defined processes unique to various gift sources and internal policies such as pledges, stock transfers, EFTs, donor-advised funds, check, credit cards, and planned gifts.
Maintain workflow and all tasks in a manner that optimizes efficiency and ensures resiliency as well as transparency using Asana, Confluence, and other tools as directed by the Director of Advancement Operations.
Create, update, and maintain donor records; serve as a key partner in ensuring data hygiene, regularly supporting projects to align the database and related tools with departmental priorities.
Support the Director of Advancement Operations in reporting and analysis to meet the needs of the department as assigned.
Support the Advancement Operations team in producing and send acknowledgement letters, tax receipts, donor collateral, and other transactional communications in alignment with policies and procedures.
Provide back-up support for donor relations phonelines and email inboxes, especially during high volume periods, with full cross-training on all related procedures.
As required during periods of peak volume, assist in organizing and fulfilling donor thank you gifts in association with fundraising drives and other donor programs; if required, liaise with vendors, fulfillment centers, and donors to ensure quality products and timely delivery of premiums.
Be committed to understanding and addressing the needs and inter-dependence within the organization and of the Advancement team in particular; use personal and professional skills to set others up to succeed; support effective donor engagement and relationship management in and through all activities to help create a culture of giving.

Requirements

Previous roles involving data management and attention to detail.
Strong aptitude for understanding and implementing data structure, policy and procedure, and financial management.
Excellent verbal and written communication skills.
2+ years in an administrative position that involved a high volume of detailed data processing. Experience in fundraising or non-profit organizations a plus.
A bachelor’s degree or equivalent education/experience.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Outstanding diligence, planning, and organization; experience with Asana or other project management tools desired.
Comfortable with technology, able to learn new tools with ease; experience with fundraising databases and related tools helpful.
A willing commitment to the mission, vision, values, and priorities of Classical KING; accountable for executing assigned objectives and plans.
A high level of personal integrity, respect for others of all backgrounds, and a commitment to excellence; exemplify ethical standards of professional conduct.

Salary Range and Employee Benefits

The pay range for this position is $26.44 - $31.25 hourly ($55,000 - $65,000 annually).

The Gift Processing Coordinator will be based in Seattle at the Classical KING offices. The position requires primarily in-office work with a limited hybrid work schedule available in coordination with the needs of the department. Benefits include medical, dental, and vision insurance; employer-paid life and disability insurance; 401(k) program with employer matching and safe harbor contributions, paid time off including holidays, sick days, and vacation.

Classical KING is working actively to diversify its programming, staff, and board. Our commitment is real, and we understand it will take a sustained effort over time. We welcome all candidates with commitment to these goals.

How to Apply for this Job

To be considered for this opportunity, please send a letter of interest, resume, and three references to hr@king.org.

About the Organization

Classical KING FM 98.1 is the primary institution for classical music in Seattle, Bellevue, and Greater Puget Sound region and serves as the catalyst for the vitality of the entire regional arts community. KING FM strives each day to make classical music and the arts easily accessible by developing new diverse audiences for classical music.

Today, Classical KING FM is recognized as a regional treasure and an experienced, authoritative source of high-quality classical music and arts programming. With over 250,000 weekly listeners, the Classical KING FM audience is as varied as their musical selections. Nearly 20 percent of their listeners are under 35 and thousands of them are under the age of 11. They have 8,300 weekly listeners who identify as disabled and over 40,000 who are people of color. With a budget of $4.2 million, staff of 23, and more than 16,000 members, Classical KING FM is helping to pave the way for a bright future and bring the richness of classical music to diverse audiences in the rapidly growing Puget Sound Region.

As of February 2020, KING FM is located in a new 4,000 square-foot office space on the second floor of the Seattle Opera Administration Building on the Seattle Center Campus near the Space Needle. Before relocating to this new space, KING FM completed an ambitious capital campaign, raising $6.8 million for critical facility needs and allowing this organization a strong foundation for continued philanthropic donor support.

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