Development Operations Support Contractor (Freelance, Remote)

Apr 3

Anticipated Start Date: 4/20/26

Description

Accelerate Change is seeking to hire four (4) Development Operations Support Contractors, with 3+ years of proven expertise in data entry and database management, specifically with Salesforce, to support the efficient and compliant processing of incoming funds and donor records.

Responsibilities

Here’s what you could expect to do as a Development Operations Support Contractor (key responsibilities):

Data Entry and Records Support: Maintain the comprehensive accuracy of the Salesforce CRM. This includes creating, updating, and merging donor records (contacts, emails, organizations, households), updating General Accounting Units (GAUs), and ensuring donor profiles (contact details, giving history, and preferences) are current and complete.

Gift and Financial Processing: Execute the accurate and timely end-to-end processing of incoming funds, including donations received via multiple giving websites, checks, wires, Donor Advised Funds (DAFs), and pledge payments. This involves ensuring correct application of campaigns and funds in Salesforce.

Operational Support and Quality Control: Monitor and manage data quality by identifying missing fields and flagging inconsistencies with the team. Provide essential operational support, including assisting with sending donor acknowledgment letters as needed.

Requirements

Accelerate Change is a mission-driven workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too. 3+ years experience with key responsibilities.

We’re looking for someone who has at least 3 years of experience working with the Salesforce platform, with a strong focus on the Nonprofit Success Pack (NPSP). Demonstrated experience in Salesforce data entry and database management, preferably gained while working with or for a nonprofit development, fundraising, or grants team.

Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Salary Range and Employee Benefits

This is a 6 - month freelance opportunity with the potential to extend. The compensation range is $45 - $55 per hour, depending on experience. This opportunity contributes to a contractor pool for future project-based work. Hours are not guaranteed; however, when projects are available, engagements typically range from 5–30 hours per week depending on scope and availability.

How to Apply for this Job

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About the Organization

Accelerate Change is a nonprofit (c3/c4) media lab dedicated to catalyzing new scalable and sustainable digital media models for citizen engagement. We are particularly focused on developing new digital media models that engage communities of color and low-income communities, as well as models that bring together diverse citizens across class and race. We focus on media ventures that are driving social change through news, education, and action.

Accelerate Change uses lean startup methodologies and other business strategies to help start-up nonprofit ventures and established organizations scale their digital media relationships and revenue. Here’s some more information on those strategies:

Functional Organizing

Our model is based on the idea that membership organizations can experience explosive, financially sustainable growth when they provide a robust set of benefits and services that have an outstanding value to the people they seek to organize (“functional organizing”). Learn more about our model for scalable citizen organizing in the article, “The Secret of Scale” from the Stanford Social Innovation Review.

Lean startup methodologies

Our approach is centered on identifying challenges and unmet needs in people’s lives. We use lean startup methodologies to rigorously test ideas for services and benefits that could help address those pain points and provide real value in people’s everyday lives. Read more about our approach to experimentation in the article, “The Promise of Lean Experimentation” from the Stanford Social Innovation Review. Accelerate Change supports some of the fastest growing nonprofit digital media ventures in the country, with a particular focus on communities of color. We also work with a select group of established nonprofit organizations to experiment with new digital media initiatives.

Our partners include:

PushBlack, the nation’s largest nonprofit media platform for Black people, reaches over 8 million Black Americans each month with Black news, history, and culture stories.

Noticias Para Inmigrantes, a nonprofit news and education program for immigrants, provides bi-lingual news and information that empowers 1 million immigrants to navigate life in America. Pulso, a national nonprofit media organization focused on Latinx communities, reaches over 2 million Latinx Americans each month with culturally relevant news and information.

ParentsTogether, a national, parent-led nonprofit media organization, helps over 2 million subscribers stay up to date on the issues affecting their families. La Alianza, a digital news service for immigrants and domestic workers created by the National Domestic Workers Alliance, provides Spanish-language stories to hundreds of thousands of subscribers.

Accelerate Change’s team of 14 central staff and 29 venture staff bring a diverse mix of tech, business, organizing, and media backgrounds that contribute to identifying solutions and developing new media and citizen engagement models. Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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