Board Engagement Officer
Pine Street Inn
Boston, MA
Anticipated Start Date: TBD
Description
Reporting directly to the Chief Advancement Officer, the Board Engagement Officer will enrich, manage, and implement a robust Board engagement program that encompasses the recruitment and nomination processes, new member onboarding, Governance committee work, and overall engagement and stewardship of all prospective, current, and past members. In doing so, they will aim to enhance Board member experience and deepen their connection to Pine Street, while also ensuring that Pine Street fully leverages the expertise and connections of each member.
A highly collaborative role, the Officer will directly interface with and support Board members. The Officer will be an essential convener of all internal partners - in Advancement, the President’s Office, and Pine Street’s executive leadership team - to create a strategic, comprehensive, and streamlined program. All Pine Street Inn employees must comply with Pine Street Inn’s occupational health policy.
The starting annual salary for this role is $115,000. Final offers for this position will be based upon several factors including the position requirements, candidate’s experience level and capabilities. This position is eligible for a hybrid work schedule, which includes regular on-site work and local travel.
Responsibilities
Board Engagement
Enrich a Board engagement program - including social, educational, and service opportunities - to enhance Board member experience and satisfaction
Work closely with the Volunteers team to develop regular engagement opportunities highlighting different aspects of Pine Street’s work
Create and maintain consistent Board onboarding process with enhanced materials and programing, and implement with the support of the President’s Office
Develop and manage a Board mentorship program with defined structure and guidelines, thoughtful assignments, and regular support
Plan and manage logistics of annual Board reception
Develop a system to report on member participation, engagement, and impact
Committee Management
Maintain and apply excellent working knowledge of Pine Street Inn bylaws
Establish annual goals for the Governance Committee in accordance with the bylaws
Manage and update Governance Committee calendar
Understand and track current assets and gaps on the Board and work closely with President, CAO, and Governance Chair in determining Board composition goals
Plan and support Governance Committee Meetings, including agenda and presentation preparation, communications, logistics, and follow-up
Support Governance Committee Chair and committee members in their work
Manage Board renewal process
Oversee and codify Board recruitment process including identification, recruitment, nomination, and confirmation
Ensure all Board candidates are cultivated and stewarded by colleagues in Advancement and/or other institutional leaders, and recognize outgoing members
Document pathways for joining the Board suitable for sharing with Board Chair, Governance Committee members, and candidates
Develop and/or revise job descriptions for all members, officers, and committee chairs
Board Advancement Initiatives
Coordinate Board solicitations with CAO and Senior Director of Major and Planned Gifts
With CAO and Senior Director of Major and Planned Giving Help Establish a Board Advancement Committee, setting clear objectives and measurable outcomes.
Plan and support Advancement Committee Meetings, including agenda and presentation preparation, communications, logistics, and follow-up
Support Advancement Committee Chair and members in their work
Track activity and follow up, reporting on member participation, engagement, and impact
Board Administration and Support
Support CAO in Board meeting preparation, including development of the Advancement and Governance Committee Board Reports
Prepare materials and presentations for Board orientation
Comprehensively track Board participation, terms, and committee assignments
Update and maintain prospective board member data and follow up
Work closely with all relevant internal partners, including the CAO, Senior Leadership Team, the Advancement Office, the President’s Office, and others
Attend Advancement and Major and Planned Giving team meetings
Requirements
The successful candidate will be a strategic and creative development professional who can advance Pine Street’s vision for philanthropy. The Board Engagement Officer will have an appreciation for diverse perspectives and will possess outstanding interpersonal competencies, the ability to effectively engage donors and volunteers, and a deep commitment to instilling best practices that reflect Pine Street’s values.
5-7 years of progressively responsible experience in a successful individual giving program or a relevant field
Experience with managing and engaging Board level volunteers, including volunteer committees
Strong verbal and written communication skills, presentation skills, and analytical skills
Commitment to the mission of Pine Street Inn
Self-motivated and entrepreneurial approach to work
Strong commitment to working in a collaborative environment
A metrics-driven mindset that informs strategy
Strong attention to detail
Thorough, organized, strategic, and creative approach to volunteer management
Flexibility, tenacity, sense of humor, a team player
Proficiency in Raiser’s Edge and Microsoft Office
A bachelor’s degree or equivalent experience
Some weekend, evening, and holidays required
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.
All Pine Street Inn employees must comply with Pine Street Inn’s occupational health policy.
Salary Range and Employee Benefits
$115,000
How to Apply for this Job
Please submit your cover letter and resume in confidence
About the Organization
Pine Street Inn opened its doors in 1969. Over more than five decades, it has grown into New England’s largest nonprofit homeless services provider. Throughout the ‘80s and ‘90s, Pine Street expanded from offering basic necessities—food, clothing, shelter, and health care—to offering programs that help guests take significant steps in their journey out of homelessness and regain some of what they have lost: relationships, life skills, employment, and housing. In the past ten years, Pine Street has significantly expanded its inventory of permanent supportive housing to provide lasting solutions to homelessness. Pine Street is about to surpass the milestone of 1,000 units of housing, with more on the way.
Pine Street’s programs include:
Permanent Supportive Housing – 960 individuals live in 38 residences and housing units throughout Greater Boston. The program for tenants follows a supportive housing model – permanent housing coupled with on-site support staff to help each individual regain their highest level of independence. Specialized housing is available for seniors, adults with mental health disabilities, and veterans. Pine Street currently has a housing retention rate of 96%.
Emergency Shelter – Each night, Pine Street Inn operates four emergency shelters. Each offers a warm and safe bed, nutritious meals, and shower and locker facilities, as well as access to health care, substance use treatment and mental health support. Innovative new programs such as Triage and Rapid Rehousing are creating new paths out of Pine Street’s shelters and into the stability of housing.
Job Training – Pine Street provides job training in food services and housekeeping, providing individuals with the skills they need to find and retain jobs. Approximately 150 individuals participate in job training programs each year, which culminate in an annual “graduation” ceremony celebrating their accomplishments.
Street Outreach – Pine Street’s day and night street outreach teams travel throughout Greater Boston to offer food, blankets, health care, access to shelter and a pathway to housing to 75+ unsheltered individuals.
Today, Pine Street Inn supports more than 2,000 individuals a day. From emergency services, to needs assessment, counseling, and case management, to job training and placement in permanent housing, Pine Street Inn is providing short-term remedies and long-term solutions to end the experience of homelessness.
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