Earthjustice
Remote within the US
Anticipated Start Date: 12/01/2026
Description
The Digital Operations Associate is responsible for the successful production, quality assurance, execution, and optimization of digital marketing campaigns across email, SMS, and other engagement channels. This role serves as a critical bridge between strategy and execution, ensuring campaigns are accurately built, properly targeted, thoroughly tested, and delivered on schedule.
The ideal candidate combines strong technical production skills with meticulous attention to detail and a passion for data integrity. They will support audience segmentation, campaign setup, data hygiene initiatives, reporting, and troubleshooting while supporting a high-volume digital communications program. This is a non-supervisory position. The Digital Operations Associate is expected to work a full-time (37.5 hours/week) schedule and may work remotely within the United States or from an Earthjustice office.
Responsibilities
Campaign Production & Execution (50%)
Support and execute multi-channel campaigns across email, SMS, and other digital platforms. This includes audience segmentation, campaign workflows, automation journeys, and production scheduling to ensure timely delivery.
Build and optimize constituent engagement experience through online donation and advocacy forms, A/B testing initiatives and data-driven recommendations to improve campaign performance.
Work collaboratively across teams to build and/or execute integrated strategies that support institutional and departmental priorities.
Quality Assurance & Process Management (20%)
Own the digital production QA process from initial build through deployment. Including, audience selection, personalization logic, dynamic content, links, rendering, tracking parameters, and campaign settings.
Maintain production standards and resolve issues proactively by developing and maintaining QA checklists, production documentation, and standard operating procedures, ensuring campaigns meet brand, accessibility, compliance, and deliverability standards.
Data Hygiene & Audience Management (20%)
Perform routine data audits, cleansing, deduplication, merge/purge processes, standardization, and validation. This includes investigating and resolving data quality issues that may impact campaign performance or reporting.
Monitor subscription status, suppression files, contact preferences, and consent management processes.
Support ongoing efforts to improve data governance, documentation, and operational efficiency.
Reporting & Analytics (10%)
Assist in generating campaign reports and performance dashboards and maintain reporting libraries and provide recurring and ad hoc data extracts to stakeholders.
Track campaign metrics including delivery, engagement, conversion, and audience growth and identify trends and opportunities for improved operational efficiency and campaign effectiveness.
Set data-informed, mission-driven goals and benchmarks.
Continuously test and refine strategies to ensure they are delivering positive outcomes for Earthjustice.
Ongoing Learning
Actively pursue professional development and contribute to a culture of learning by building skills and sharing knowledge.
Pursue innovative, best-in-class approaches to communications work and share those learnings with colleagues.
Maintain an ongoing understanding of communications best practices and movement trends to ensure Earthjustice leads, not just follows.
Please note that the percentage breakdowns provided above serve as a guideline and that other duties may be assigned as part of the job’s requirements.
Requirements
What You’ll Bring
2-4 years of experience in digital marketing operations, campaign production, CRM operations, marketing automation, or related fields.
Experience with EveryAction, Mobile Common or similar tech stack. Working knowledge of SQL.
HTML/CSS knowledge for email production and troubleshooting.
Familiarity with deliverability monitoring, source code management, UTM tracking, and campaign attribution.
Experience documenting operational processes and creating workflow standards. Experience building and deploying email campaigns within platforms such as EveryAction, Salesforce Marketing Cloud, or similar technologies.
Strong understanding of audience segmentation, campaign workflows, and marketing operations best practices. Experience performing QA, data validation, and troubleshooting production issues.
Proficiency in Microsoft Excel, including data analysis and manipulation. Strong organizational skills and exceptional attention to detail.
Ability to prioritize, manage multiple deadlines, and respond quickly to new opportunities and developments.
Ability to work collaboratively with other staff to meet shared cross-team goals and give honest, constructive, respectful feedback.
Demonstrated commitment to Earthjustice’s values of Justice, Excellence, Inclusion, and Partnership.
Physical Requirements
This role may require the ability to:
Sit for extended periods with occasional standing and walking
Type, file, and/or handle office equipment
Lift and carry materials
Read documents, conduct computer work, and document review
Salary and Employee Benefits
We offer a competitive salary and excellent, comprehensive benefits. We also offer a casual and congenial work environment. Salaries at Earthjustice are determined by working location and are commensurate with the experience required.
The annual salary range for this role in San Francisco, CA or New York, NY is $80,300-$89,200
The annual salary range for this role in Washington, DC, Seattle, WA, Los Angeles, CA, or Chicago, IL is $76,300-$84,800
The annual salary range for this role in Denver, CO or Philadelphia, PA is $72,300-$80,300
The annal salary range for this role in Bozeman, MT, Miami, FL, or Houston, TX is $68,300-$75,900
The salary range in other US locations will vary between: $68,300-$84,800
How to Apply for this Job
Interested candidates should submit the following materials via Jobvite. Applications submitted by October 30th at 5 pm PT will be given priority, and applications received after the priority deadline may be reviewed on a rolling basis until the role is filled. Incomplete applications will not be considered. Resume. Cover letter.
PLEASE NOTE
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
About the Organization
Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country. We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups, supporters, individuals and communities to engage the critical environmental issues of our time, and bring about positive change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment.
Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Miami, Tallahassee, Honolulu, New York, Philadelphia, Denver, Seattle, Bozeman, Chicago, and Washington, DC. In addition to a talented cadre of environmental lawyers, legislative advocates, and other staff, Earthjustice has a robust and savvy communications team that works in strategic partnership with every department at the organization to advance our public affairs and public relations objectives.
WOC is not responsible for the content of job postings.
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